Privacy Policy

Home Square respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website, contact us, submit an enquiry or participate in our Referral Program.

Information We Collect

Depending on how you interact with us, we may collect information such as:

Your name
Phone number
Email address
Property address
Information about your building, renovation or development project
Information you provide through our website forms
Referral information
Details of communications between you and Home Square

How We Use Your Information

We may use your information to:

Respond to your enquiries
Discuss your project and provide our services
Prepare quotes or proposals
Manage projects and client relationships
Contact you about your enquiry
Administer our Referral Program
Provide referral rewards
Improve our website and services

Referral Information

If you submit a referral, we may collect the details of the person you refer so that we can contact them about Home Square ‘s services.

Please only provide another person’s personal information where you have a reasonable basis or appropriate permission to do so.

Referral information will be handled in accordance with this Privacy Policy and our Referral Program Terms & Conditions.

Website & Cookies

Our website may use cookies and analytics tools to understand how visitors use our website and to improve our services and marketing.
Third-party services such as Google, Meta or other technology providers may collect information in accordance with their own privacy policies.

Protecting Your Information

We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure.

However, no online system can be guaranteed to be completely secure.

Access or Correction

You may contact us if you would like to access or correct personal information we hold about you.

Please contact us using the details below.

Marketing

We may contact you about Home Square services, projects, offers or updates where permitted by law.

You can unsubscribe from marketing communications at any time by using the unsubscribe option provided or by contacting us.

Privacy Questions or Complaints

If you have a question, concern or complaint about how we handle your personal information, please contact us first.

We will review your concern and respond within a reasonable period.

You may also contact the Office of the Australian Information Commissioner (OAIC) if you are not satisfied with our response.

Changes to This Policy

We may update this Privacy Policy from time to time.

The latest version will always be available on our website.

Have a Privacy Question?

If you have any questions, concerns or requests about how Home Square collects, uses or protects your personal information, we’re here to help. Contact our team and we’ll review your enquiry and respond within a reasonable period.